Pintworks Pub at Touchstone Brewing

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Disappointing and Disrespectful Experience.

I rarely leave reviews, but my recent visit to Pintworks in Sacramento was unacceptable and deserves to be shared. I came in ready to enjoy good food and beer, but unfortunately, I left feeling disrespected and discriminated against.

When I ordered a beer, I noticed my pour was significantly less than other customers’. I politely asked why, and the assistant manager Brittany and a staff member with glasses were dismissive, rude, and defensive. They claimed it “depends on the beer,” yet nowhere on the menu, website, or wall signage is this stated all drinks are advertised as either 16oz or 8oz pours. Their tone was condescending, and it felt like they didn’t care at all about my concern.

Even when they reluctantly offered to “top it off,” it was done with such attitude that I felt like a burden. What’s worse, after I walked away, I overheard Brittany openly talking negatively about me to the other staff member, saying she didn’t care what I had to say. This level of unprofessionalism is unacceptable.

Later, while we were finishing our meal, she came to our table, forced a fake smile to clear plates, then confronted me asking what my “problem” was. I had already said I wasn’t interested in any resolution because of how rude and dismissive they were. Her confrontational behavior and denial of any wrongdoing were incredibly uncomfortable. I left feeling disrespected and frankly, like I was being treated differently because of my race. That’s not something I say lightly.

As for the food, it was fine but overpriced. We spent around $70 and tried the pizza (a bit burnt), the al pastor potatoes (too heavy on potatoes), and the poke tostada (the best of the three). The beer was actually good, which is unfortunate because I won’t be going back.

If you’re a person of color, I urge you to be cautious. The way I was treated here was unacceptable, and no one should feel belittled or unwelcome at a business especially one where you’re spending your hard-earned money.

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Really enjoyed hanging out on the patio with a beer! The staff was so nice and the vibes were very inclusive and casual. The food looked great but we just got our drinks and plopped down outside in the Adirondack chairs. It’s a brewery — YALL KNOW THE VIBES.

We were also loving the misters. MIST-ers. The things that make mist. They were absolutely raging with mist! Keeping us cool and adding to the summer ambiance.

I got the “El Sendero” and it tasted like beer! J’approve!

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Great place to grab a quick bite to eat. The Detroit style pizza was fantastic!

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Great atmosphere and good food for a night with teams, family, and friends. Trivia nights are always a good time, the entire staff does a great job! Jake the rizzler is the best!

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Great atmosphere and friendly workers but the pizza is pretty bad because it is always, without fail, burnt. I don’t mean a little dark around the edges, I mean charred and blackened. I don’t get how they think serving it this way is any good. The beers are good though but don’t get the pizza unless you like the taste of charcoal.

Pintworks Pub at Touchstone Brewing

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